Approvals That Reach You Wherever You Are

Get notified about pending tasks, signature requests, and shared documents over WhatsApp, the channel your team already checks every day, with full control over what comes through and an instant opt-out.

WhatsApp Notifications, Dockria EDMS interface screenshot

In Kenya and across East Africa, WhatsApp is where work actually happens. Waiting on an emailed approval that sits unread for days slows everything down. Dockria's WhatsApp Notifications deliver the alerts that matter (pending tasks, signature requests, and shared-link reminders) straight to the app your team already lives in, so nothing stalls because someone was away from their inbox.

Messages arrive from your workspace's verified WhatsApp Business number using the official WhatsApp Business platform, and each one references a specific document or task with a link straight back into Dockria so you can act immediately. Adding your number takes seconds in Profile & Security; your administrator can also pre-fill it from your user profile.

You stay in complete control of what reaches you. For each category of notification (signing requests, share-link reminders, workflow tasks, and completion confirmations) you choose whether to receive it by email, by WhatsApp, both, or neither. Email remains the default for sensitive items such as password resets, so the right information always travels through the right channel.

Opting out is instant: reply STOP to any message and you are unsubscribed immediately, with the change recorded in the audit trail. Privacy is built in. Dockria only sends pre-approved message templates and never stores message content beyond the audit log, keeping only the template name, delivery status, and a masked phone number.

Key Benefits

Mobile-First Alerts

Reach your team on the channel they already check constantly, so approvals and signatures never stall in an unread inbox.

Per-Category Control

Choose email, WhatsApp, both, or neither for each type of notification, tailored to how each person prefers to work.

Verified Business Number

Messages come from your workspace's verified WhatsApp Business number, each linking directly back to the relevant document or task.

Instant Opt-Out

Reply STOP to unsubscribe immediately, with the change logged for a complete, auditable record of consent.

Privacy by Design

Only approved message templates are sent, and message content is never stored beyond the audit log.

Email Stays Default for Sensitive Items

Password resets and other sensitive communications continue to travel by email, keeping the right content on the right channel.

Industry Use Cases

Legal

Partners approve and sign documents from court or client meetings without needing to open a laptop or check email.

Healthcare

Clinical leads receive consent and records-approval requests on the move between wards and clinics.

Finance

Relationship managers and approvers keep loan and payment workflows moving while out in the field.

Government

Officers receive task and signature alerts during site visits and inter-ministry meetings away from their desks.

See How This Feature Applies to Your Industry

Ready to see whatsapp notifications in action?

Schedule a personalised demo and discover how Dockria can transform your document management operations.

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